Free Next Day Shipping To UK Over £400*
Shipping To USA From $40 Find Out More

Frequently Asked Questions

+ Do I have to pay VAT (Value Added Tax)?

20% VAT is only charged to UK customers only. Customers from outside the United Kingdom  (including USA) will not be charged VAT but you maybe charged VAT by your local customs authority on arrival in your respective country.

+ Do you deliver to my Country?

+ I am having problems logging into my account

+ Get 5% discount off your first order

+ Do you only sell in packs?

+ How do your Products (Sold In Packs) and Product Pack Ratios work?

+ When will my order get dispatched and shipped?

+ How do I track my order?

+ How do I make changes to my delivery and billing address?

+ You sell In-stock and Pre-Order Clothing, How does this work when adding both to my Shopping Bag?

+ I logged in and added styles to my Wish List but when I came back not all the styles I added were available to buy?

+ Do you sell plus sizes?

+ What is your Size Guide For UK, USA, Europe and Rest of the World?

+ Where do you Design and Manufacture your products?

+ What labels are inside the clothing?

+ When can you pick up a UK click and collect order?

+ What are your UK showroom opening times?

+ Do you drop ship?

+ Can I pre-sell your items?

+ Do you send out samples?

+ What days can I telephone your Customer Services Department?

+ What is the returns policy?

+ Can I return Sale Items?