Free Next Day Shipping To UK Over £400*
Shipping To USA From $25 Find Out More

Frequently Asked Questions

+ Do I have to pay VAT (Value Added Tax)?

20% VAT is only charged to UK customers and European customers who don't have a valid VAT number. Customers from outside the European Union (including USA) will not be charged VAT.

+ Do you only sell in packs?
+ Get 5% discount off your first order.
+ Can I use your product images on my own shop?
+ Do you send out samples?
+ When will my order get dispatched and shipped?
+ How do I track my order?
+ When can you pick up a UK click and collect order?
+ What happens if the items I want are not in stock?
+ What is the returns policy?
+ What days can I telephone your Customer Services Department?
+ What are your UK showroom opening times?
+ Can I pre-sell your items?
+ What labels are inside the clothing?
+ Do you sell plus sizes?
+ Do you drop ship?
+ Where do you manufacture your products?
+ Can I return Sale Items?