Free UK Delivery Over £400
FREE EU DELIVERY OVER £500
Free USA Delivery Over £400

Delivery

All delivery / shipping services and costings are detailed below. Our website will automatically select the best option available to you at checkout. UK orders paid for by 2:00pm Monday-Friday will be dispatched the same day. Orders received after 2:00 pm on Friday and over the weekend will be dispatched on Monday*. Delivery is next working day for UK customers, other countries vary.

*Excluding Bank & Public Holidays.

UK Delivery

UK Next Working Day* (1 working day) - Express = from £10, Free on orders over £400* (this is excluding VAT)

*Please note, Free Shipping is valid up to two large boxes per order. Any orders that exceed this may incur additional shipping charges.

USA Delivery

- International Zone 1 - Cost from £20 and Free on orders over £400*

0-5kg - $25.50 Then a charge of $6.00 per additional 5kg applies to International Zone 1 packages.


E.U Delivery

E.U Delivery* (estimated 1-3 working days) - Euro Priority Business = from £15, and Free on orders starting from over £500*.

*Please note, Free Shipping is valid up to two large boxes per order. Any orders that exceed this may incur additional shipping charges.

- Euro Zone 1 - Cost £15. Free on orders over £500 Denmark, France, Germany, Netherlands, Belgium, Italy, Luxembourg, Monaco, Republic of Ireland, UK - Channel Islands (Jersey)

- Euro Zone 2 - Cost £20. Free on orders over £700 - Spain, Sweden, Finland, Portugal, Norway, Greece, Switzerland, Slovakia, Poland, Austria, Hungary, Czech Republic, Estonia, Latvia, Lithuania, Norway, Poland, San Marino, Slovenia,

- Euro Zone 3 - Cost £30. Free on orders over £1000 -Bulgaria, Croatia, Romania, Turkey

- Euro Zone 4 – Cost £30 - Andorra, Malta, Vatican City State, Gibraltar, Balearic Islands

0-10kg = £30. A charge of £6.00 per additional 5kg applies to Euro Zone 4 packages.

(Excludes; Albania, Belarus, Bosnia, Iceland, Kosovo, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia & Ukraine which are shipped via our International Zone 2 service.)

All EU customers must provide a valid VAT number when registering an account at Parisian in order to receive a refund on the VAT charged at the checkout. Our system will refund your VAT on your order once we have confirmed the validity of the number.

 

Rest of the World Delivery

Rest of the World* (1-5 days) - Express Worldwide = from £20.

- International Zone 1 - Cost £20 - USA

Free delivery on orders over £400 applies to International Zone 1 packages.

- International Zone 2 - Cost £30 -Albania, Belarus, Bosnia Herzegovina, Canada, Faroe Islands, Greenland, Iceland, Liechtenstein, Macedonia (FYR), Mexico, Moldova, Montenegro, Russia Federation, Serbia, Cyprus, Ukraine, Israel.

0-10kg - £30. Then a charge of £6.00 per additional 5kg applies to International Zone 2 packages.

- International Zone 3 - Cost £35 -Australia, China Peoples Republic, Hong Kong, India, Indonesia, Japan, South Korea, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, United Arab Emirates.

0-10kg - £35. Then a charge of £10.00 per additional 5kg applies to International Zone 3 packages.

- International Zone 4 - Cost £45 -Bahrain, Brunei Darussalam, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, South Africa, Yemen, Bangladesh. Bhutan.

0-10kg - £45. Then a charge of £13.00 per additional 5kg applies to International Zone 4 packages.

 

- International Zone 5 - Cost £50 -French Guiana,Guadeloupe,Martinique, Afghanistan,Algeria,American Samoa,Angola,Anguilla,Antarctica, Antigua and Barbuda,Argentina,Armenia,Aruba,Azerbaijan,Bahamas,Barbados,Belize,Benin,Bermuda,Bolivia,Botswana,Bouvet Island,Brazil,British Indian Ocean Territory,Burkina Faso,Burundi,Cambodia,Cameroon,Cape Verde,Cayman Islands,Central,African Republic,Chad,Chile,Christmas Island,Cocos (Keeling) Islands,Colombia,Comoros,Congo,Cook Islands,Costa Rica,Côte d'Ivoire,Djibouti,Dominica,Dominican Republic,Ecuador,Egypt,El salvador,Equatorial Guinea,Eritrea,Ethiopia,Falkland Islands,Fiji,French Polynesia,French Southern Territories,Gabon,Gambia,Georgia,Ghana,Grenada,Guam,Guatemala,Guinea,Guinea-Bissau,Guyana,Haiti Heard Island and McDonald Islands,Honduras,Iraq,Jamaica,Kazakstan,Kenya,Kiribati,Kyrgystan,Lao,Lebanon,Lesotho,Liberia,Madagascar,Malawi,Maldives,Mali, Marshall Islands,Mauritania,Mauritius,Mayotte,Micronesia,Mongolia,Montserrat,Morocco,Mozambique,Namibia,Nauru,Nepal,Netherland,Antilles,New Caledonia,Nicaragua,Niger,Nigeria,Niue,Norfolk Island,Northern Mariana Islands,Pakistan,Palau,Panama,Papua New Guinea,Paraguay,Peru,Pitcairn,Puerto Rico,Rwanda,Saint Helena,Saint Kitts and Nevis,Saint Lucia,Saint Pierre and Miquelon,Saint Vincent and the Grenadines,Samoa,Sao Tome and Principe,Senegal,Seychelles,Sierra Leone,Somalia,South Georgia,Sri Lanka,Suriname,Svalbard and Jan Mayen Islands,Swaziland,Tajikistan,Tanzania,Togo,Tokelau,Tonga,Trinidad and Tobago,Tunisia,Turkmenistan,Turks and Caicos Islands,Tuvalu,Uganda,United States Minor Outlying Islands,Uruguay,Uzbekistan,Vanuatu,Venezuela,Virgin Islands (British),Virgin Islands (U.S.),Wallis and Futuna Islands,Western Sahara,Zambia,Zimbabwe,Reunion Islands.

0-10kg - £50. Then a charge of £14.00 per additional 5kg applies to International Zone 5 packages.

Please note invoices do not include your local import duties and taxes. If these charges are not paid upon delivery then the order will automatically be returned back to us. We reserve the right to apply a dispatch & returns shipping charge and restock fee of up to 25% of the goods value against the purchase amount.

*Courier zonal surcharges will be applied to remote regions.

*Delivery promotions will update automatically on your order when at the checkout stage.

 

Pre-Order Items

 

The suggested delivery date for Pre-Order items is an estimate only, this date are subject to change. Please also note that pre-order items are pre-production items and thus are not guaranteed and may be cancelled at any time. If you have purchased a pre-order item and the item is cancelled we will issue you with a full refund.


Returns Policy

To return any stock please notify sales@parisian.co.uk quoting your WEB order number, your name, product code (found on the invoice) and reason for the return within 7 days of receiving the goods. Please note all UK returns must be received back to us within 5 working days. All International orders must be received back within 7 working days.

All items should be returned in their original condition and packaging with the returns form enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties or for the return postage costs. Once the items are received by us, your refund will be credited via the same method the original payment was made, or can be it can be exchanged. We will process your refund within 48 hours of receipt of returned goods. Refunds can take 3-10 working days to reflect in your account, depending on your banks accepting process.

  • We will not be able to refund your order without a completed returns form provided enclosed in your parcel
  • If you have received a pack with the incorrect ratio please note we will require the whole pack to be returned to us
  • We recommend returning the goods by registered/insured post
  • We reserve the right to deduct an Admin restocking fee on returns that does not have a genuine manufacturing fault
  • Your refund will be credited by the same method of payment and/or to the same card with which you made your original payment

Returns Address

Parisian
Parisian House,
145 Cheetham Hill Road
Manchester,
M8 8LY England, UK.

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